Answers to the questions assisted reproduction clinics most often ask before working with Ovobank: how to become a collaborating centre, how to order, our donor eggs and sperm, donor screening, shipping and quality.
What is Ovobank and who does it serve?
Ovobank is a donor egg and sperm bank founded in 2012. It works with assisted reproduction clinics worldwide —more than 480 partner centres— supplying vitrified donor eggs and donor sperm with extensive genetic screening and tracked international shipping. Its model is business-to-business: the clinic signs a collaboration agreement and manages its orders and shipments through Ovotracker, Ovobank’s management system for clinics.
How can a clinic start working with Ovobank?
There are five steps: 1) contact the sales team, 2) sign the collaboration agreement, 3) get access to Ovotracker, the management system for clinics, 4) training and support for the clinic team, and 5) start ordering. Clinics can apply through Registration of collaborating center or by writing to info@ovobank.com.
How does a clinic order donor eggs?
There are two routes. Standard order: the clinic logs in to Ovotracker, reviews the available donor profiles against its patient’s characteristics and chooses the batch size. There are no waiting lists, because the eggs are already vitrified and screened. If needed, it can reserve an exclusive donor profile for a single patient, then choose the shipping method and track the order in real time. Special order: for needs the standard order does not cover, the clinic contacts Ovobank’s sales team, with whom special terms can be agreed.
In what formats are vitrified donor eggs supplied?
In three batch sizes of mature (MII) oocytes: Mini-batch of 3 eggs, Batch of 6 and Maxi-batch of 8. This lets the clinic match the number of eggs to each case and to its laboratory protocol.
What is the egg survival rate after warming?
Close to 97% when following Ovobank’s Universal Warming Protocol. Results depend on the warming media used by the clinic’s laboratory; protocols and results by media brand are on the Devitrification protocols page.
Does Ovobank supply donor sperm to clinics?
Yes, in two straw formats: Standard, unprepared, with a minimum of 20 million progressively motile sperm, and IUI-Ready, prepared for insemination, with a minimum of 6 million. FISH analysis of the sample is available on request.
How are donors selected and screened?
Egg donors are aged 18 to 32 and sperm donors 18 to 35; only around 30% of candidates are accepted. Every donor undergoes medical, psychological and genetic screening, including a genetic carrier test that Ovobank has applied since December 2016. On request, the clinic can order a genetic compatibility test between donor and recipient.
Is donation anonymous or open-identity?
It depends on the country: donor identity is open or closed according to the law of each country. Ovobank adapts donor profiles and the information it provides to the regulations of the country where the receiving clinic operates.
How are samples shipped and tracked?
There are three options: standard courier, Lab2Lab by air, with Ovobank staff in the cabin so samples avoid X-ray screening, and Lab2Lab by road, with hand delivery. With Ovotracker the clinic follows the shipment’s temperature, humidity, pressure and GPS location in real time, and with Ovolabel and Ovoscan it verifies every sample by barcode on arrival.
What are the advantages for a clinic compared with a fresh donor cycle?
There are no waiting lists and no need to synchronise donor and recipient. The cycle cancellation rate is practically zero, compared with around 15% in a fresh donor cycle. Clinics also get a broad base of extensively screened donors and can choose the batch size that best fits each case.
Can patients buy donor eggs directly from Ovobank?
Ovobank works with clinics. Only in countries where the law allows it and donor identity is open can patients also access donor eggs through OvobankID; everywhere else, access is always through a collaborating clinic.
What certifications and quality requirements does Ovobank meet?
Ovobank holds ISO 9001 quality certification issued by Bureau Veritas. It also meets the import and export requirements set by the health authorities of the countries where it operates, such as the FDA (Food and Drug Administration) or ANVISA (Agência Nacional de Vigilância Sanitária). More on the Quality certificate and ethics page.
Want to become a collaborating centre? Start at Registration of collaborating center or write to info@ovobank.com.
Content reviewed by Ovobank’s medical and laboratory team · Last reviewed: 16/10/2026